“The year (2020), despite the global uncertainties in the wake of a global pandemic, we delivered a record-setting performance with strong stakeholder support, operational excellence, and solid strategy execution. The market at large also benefited from the unprecedented monetary and fiscal support by the Central Bank and the government. This in turn led to our profits reaching all-time high,” said Ms Zaipuna.


At the height of the Covid-19 pandemic, the BoT took several measures to cushion the economy from the impact of the pandemic. It (the BoT) lowered its statutory minimum reserve requirement reduced the discount rate.


The BoT also allowed banks to borrow from it (the BoT) with less collateral than before by reducing haircuts on government securities from 10 percent to five percent for treasury bills and from 40 per cent to 20 per cent for treasury bonds. NMB Bank generated the highest profit in the history of the banking sector in the country after recording 205.5bn/- profit which is 45 per cent more than in the previous year.


The published unaudited financial statements show the growth has been driven by an increase in the Bank’s operating income by 15 per cent, and cost efficiency measures that contained operating costs at a marginal increase of only 2 per cent Year on Year.


Following the bank’s strategic push for high efficiency on operations and digital channels, non-funded income increased by 19 per cent from 224bn/-in 2019 to 266bn/-in 2020 driven by bank’s focus on digital offering, while net interest income increased by 11 per cent from 518bn/-in 2019 to 574bn/-in 2020.


Further, confirming the Bank’s growing reputation as an economic development financier, NMB’s Gross loans and advances to customers increased by 15 per cent to 4.1tri/- in 2020, as the bank continued to extend credit to the private sector.


Overall, customer deposits rose by 7 per cent from 4.9tri/-in the previous year to 5.2tri/-in 2020, highlighting customers’ continued trust in NMB Bank. Alongside this financial achievement, the Bank has also received a number of awards, highlighting the growth trajectory of the institution.


In 2020, NMB’s achievements led to internationally acclaimed recognition as the Safest Bank in Tanzania by Global Finance magazine, and being named Best Bank in Tanzania for 8th consecutive time by Euromoney magazine.


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